Privacy Policy
MOBI’s Burgers and Shakes

At MOBI’s Burgers and Shakes, we are dedicated to creating the ultimate food experience, where great food and excellent service meet. Protecting your personal information is central to our mission, and we are committed to safeguarding your privacy across all platforms, whether you access our services through our website, future mobile application (should we have one) or any other device (collectively, the “Services”).

This Privacy Policy outlines how we collect, use, and share your personal information. It also explains your rights regarding your data. By using our Services, you agree to the practices described here. References to “we,” “us,” or “our” mean MOBI’s Burgers and Shakes.

Images Uploaded by Users

Users may upload profile images for display purposes only. These images help identify users but are never shared with third parties. Users can update their images, and upon request, we can delete them from our systems.

Summary of Data Practices

Information We Collect & Why

 Information You Provide Voluntarily:
•Registration Information:
•To create your account and allow you to place orders.
•To identify you when you sign in.
•To contact you for feedback or inform you of updates to our Services.
•Transaction Information:
•To process your orders and billing (note: we do not store your credit card details).
•To communicate your order to the restaurant and send status updates.
•To resolve order-related queries and improve our Services.
•To provide personalised marketing based on your preferences.
•Feedback:
•To respond to your questions or queries.
•To publish reviews and conduct research to enhance our Services.
 
Information We Collect Automatically:
•Activity Information:
•To enhance your experience by providing access to your order history and preferences.
•Cookies & Similar Technologies:
•To analyse and measure the effectiveness of our Services.
•To provide customised advertising.
•To offer location-based services, if enabled.
 Information from Third Parties:
•Analytics & Surveys:
•To measure marketing performance and understand your preferences better, enabling us to tailor our Services accordingly.

Who We Share Information With

We may share your information with:
•Partners who assist in marketing or promotions.
•Law enforcement or regulatory bodies when required by law.
•New business entities in the event of mergers or restructuring.
•Any other third party with your explicit consent.

Legal Basis for Data Processing

Our primary reason for collecting and processing your information is to fulfill our contract with you, ensuring your orders are delivered as expected. Additionally, we process data to support legitimate business interests and comply with legal requirements.

International Data Transfers

We may transfer data to countries outside your own where our partners operate. We ensure that appropriate safeguards are in place to protect your information in compliance with this Privacy Policy.

Security Measures

We prioritise the security of your information, implementing technical and organisational measures to protect it from unauthorised access, loss, or damage.

Data Retention

We retain your information only as long as necessary for the purposes outlined in this Privacy Policy. Certain elements may be kept longer for record-keeping or compliance with legal obligations.

Your Data Protection Rights

You can access and update your personal information anytime through your account if this option becomes available on the website. You can also request deletion, restrict processing, or transfer your data to a third party. To opt out of marketing communications, use the unsubscribe feature or adjust your account settings.

Links to Third-Party Sites

Our Services may include links to third-party websites. Please note that we are not responsible for their content or privacy practices.

Updates to This Privacy Policy

We may revise this Privacy Policy to reflect legal, technical, or business changes. Check back periodically for updates.

Contact Us

If you have any questions or concerns, please don’t hesitate to Get In Touch